Terms & Conditions

Welcome to Padhalo, a school management platform designed to help educational institutions manage their administrative and academic activities.

Padhalo is owned and operated by Codewik Infotech Pvt. Ltd. (referred to as the “Company”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of the Padhalo website, software, mobile applications, and related services (collectively, the “Services”).

By accessing or using Padhalo, you agree to these Terms and Conditions. If you do not agree, please discontinue using the Services.

Padhalo means the school management software, website, mobile applications, and associated services provided by the Company.

Company means Codewik Infotech Pvt. Ltd., the owner and operator of Padhalo.

School means an educational institution registered or authorized to use Padhalo.

User means a person accessing or using Padhalo, including school administrators, teachers, staff members, parents, and authorized representatives.

School Data means information uploaded, entered, or managed through Padhalo by a school or its authorized users.

Padhalo provides digital tools to support school administration and communication. Depending on the school's subscription, configuration, and account permissions, the Services may include:

• Student admission and profile management.
• Attendance management.
• Fee management, payment records, concessions, and fee adjustments.
• Class, section, and academic record management.
• Examination and report card management.
• Teacher and staff management.
• Parent-school communication.
• Notifications and announcements.
• Timetables and academic scheduling.
• Other school administration features introduced from time to time.

The availability of individual features depends on the applicable subscription and service configuration. The Company may update or modify features as reasonably necessary, subject to applicable agreements and law.

Schools and authorized users must provide accurate information when creating or using an account.

Users are responsible for maintaining the confidentiality of their login credentials, restricting unauthorized access, keeping their information up to date, and promptly reporting suspected unauthorized access.

School administrators are responsible for managing user accounts and assigning appropriate permissions to teachers, staff, and other authorized users.

Users must not share credentials or permit unauthorized persons to access confidential school information. Responsibility for security incidents will be determined in accordance with applicable law and the circumstances of the incident.

Schools are responsible for ensuring that their use of Padhalo is lawful and appropriate. Schools must:

• Obtain the necessary legal authority, permissions, and consents to submit personal information to Padhalo.
• Ensure that information entered into the platform is accurate and appropriately maintained.
• Provide required privacy notices and obtain consent where applicable law requires it.
• Restrict access to confidential records to authorized personnel.
• Maintain appropriate internal policies for platform usage.
• Verify fee structures, attendance records, examination results, and other school records.
• Use the Services for legitimate educational and administrative purposes.

Schools remain responsible for their academic decisions, fee policies, student records, and communications with parents and students.

Padhalo may process information relating to students, parents, teachers, school employees, and other authorized users as necessary to provide the Services.

Depending on the features used, this information may include names, contact details, enrollment information, attendance records, academic results, fee records, and other school-related information.

The Company will handle personal information in accordance with its Privacy Policy, applicable agreements, and applicable data protection laws.

Schools are responsible for ensuring that they have the necessary legal authority to submit personal information to Padhalo. The Company will implement reasonable security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No internet-based system can be guaranteed to be completely secure. Data collection, use, storage, retention, and deletion are also subject to the applicable Privacy Policy and legal requirements.

Read our Privacy Policy

Padhalo may provide tools for recording and managing school fees, outstanding balances, discounts, concessions, additions, deductions, and other financial adjustments.

Unless expressly stated otherwise in a separate written agreement, Padhalo provides software and record-management functionality. Schools remain responsible for determining their fee structures and the amounts payable by students.

Schools are responsible for verifying fee calculations, approving adjustments, maintaining accurate financial records, communicating applicable charges to parents, and resolving disputes concerning fees charged by the school.

The availability of fee-management features does not necessarily mean that Padhalo processes payments or provides payment gateway services. Any payment-processing services, if offered, may be subject to additional terms and the relevant payment provider's policies.

Users must not:

• Use Padhalo for unlawful, fraudulent, or deceptive activities.
• Access accounts or information without authorization.
• Upload malicious software, harmful code, or unlawful content.
• Interfere with the security, availability, or operation of the platform.
• Copy, resell, distribute, or commercially exploit the Services without authorization.
• Attempt to extract source code except where expressly permitted by applicable law.
• Upload information that infringes another person's rights.
• Misuse student or parent information or disclose confidential records without proper authorization.

The Company may investigate suspected violations and take appropriate action in accordance with applicable law and contractual obligations.

Padhalo, including its software, source code, design, branding, interface, logos, documentation, and related materials, is owned by or licensed to Codewik Infotech Pvt. Ltd., unless otherwise stated.

Subject to these Terms and any applicable subscription agreement, the Company grants authorized users a limited, non-exclusive, non-transferable right to access and use Padhalo for its intended purposes.

Users may not copy, modify, distribute, publish, sell, or commercially exploit the Company's intellectual property without prior written permission, except as permitted by applicable law.

School Data remains subject to the rights of the relevant school and other applicable rights holders. Nothing in these Terms transfers ownership of School Data to the Company.

The Company will take reasonable steps to maintain the availability and security of Padhalo. However, uninterrupted or error-free access cannot be guaranteed.

The Services may occasionally be unavailable because of maintenance, technical issues, infrastructure failures, security incidents, or circumstances beyond the Company's reasonable control.

Schools should maintain appropriate records and backups of important information where necessary.

Data retention, export, deletion, and recovery arrangements may be governed by the applicable school subscription agreement, Privacy Policy, and applicable law.

Padhalo may integrate with or rely on third-party services, including hosting providers, notification services, communication platforms, and other technical infrastructure.

Third-party services may be subject to their own terms, privacy policies, and availability limitations.

The Company is not responsible for third-party services to the extent that their operation is outside its reasonable control, subject to applicable law and any obligations expressly accepted by the Company.

To the extent permitted by applicable law, Padhalo is provided on an “as available” basis.

The Company does not guarantee that the Services will always be uninterrupted, error-free, or compatible with every device or software environment.

Although reasonable efforts are made to maintain reliable functionality, users should verify important financial, academic, and administrative records before relying on them for official decisions.

Nothing in this section excludes warranties or rights that cannot legally be excluded under applicable law.

To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, or consequential losses arising from the use of Padhalo, including loss of profits or business interruption.

The Company will not be responsible for inaccurate information entered by users, unauthorized actions by school personnel, or interruptions caused by circumstances beyond its reasonable control, except to the extent applicable law provides otherwise.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

Any additional liability limitations agreed upon in a separate written agreement will apply according to their terms and applicable law.

The Company may suspend or restrict access to Padhalo where reasonably necessary to address security risks, unlawful use, material violations of these Terms, non-payment under an applicable subscription agreement, or other legitimate operational concerns.

Where reasonably practicable and legally permissible, the Company will provide notice and an opportunity to address the issue before taking action.

Schools may discontinue their use of Padhalo in accordance with their applicable subscription or service agreement.

Upon termination, access to the Services and the handling, export, retention, or deletion of School Data will be governed by the applicable agreement, Privacy Policy, and applicable law.

The Company may update these Terms from time to time to reflect changes in the Services, business operations, legal requirements, or security practices.

The updated version will be published on the Padhalo website with a revised “Last Updated” date.

Where required by applicable law, the Company will provide notice of material changes and obtain any necessary consent.

Continued use of Padhalo after revised Terms become effective will be subject to the updated Terms to the extent permitted by applicable law.

These Terms are governed by the laws of India.

Subject to applicable law, disputes arising from these Terms will be handled by courts having appropriate jurisdiction in accordance with applicable Indian law.

Nothing in this section limits any rights or remedies available to consumers or other users under mandatory applicable law.